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Last updated: June 2026
1. Right of Withdrawal
Under EU law, you have 14 days from receipt to return your order without giving any reason.
2. Conditions for Returns
– Unused and in original packaging with all contents intact – Accompanied by proof of purchase
3. How to Initiate a Return
Email irina.nareiko@dantec-trading.com within 14 days with your order number. We will respond within 2 business days.
4. Return Shipping Costs
– Defective or incorrect item: we cover return shipping – Change of mind: customer covers return shipping
5. Refunds
Processed within 14 days of receiving the return.
Refunded to original payment method.
6. Non-Returnable Items
– Opened, used, or partially completed items – Items damaged due to misuse
7. Defective Items
Contact us within 48 hours with photos. We offer replacement or full refund at no extra cost.
8. Contact
Diamond Paintings CY Amathus Avenue 72 4532 Agios Tychonas, Limassol, Cyprus
Opening Hours: Monday & Sunday: Closed Tuesday – Friday: 11:00 AM – 5:00 PM Saturday: 10:00 AM – 3:00 PM
irina.nareiko@dantec-trading.com | +357 999 102 39
